Using Twitter Lists to Save Time

Posted on January 30, 2023 by Andy Poulton

Twitter’s great, isn’t it? Really good for keeping in touch with your Followers, for keeping up with the latest news, raising awareness of your business, demonstrating that you know your stuff and acting as the starting point for conversations that could lead to business.

But if you’re following more than 100 people it can become quite a challenge to find Tweets from people that are of particular interest due to the speed your Twitter news-feed fills up with new Tweets.

But there is a solution that makes things so much easier – and it’s called Twitter Lists

What is a Twitter List

Simply put, Twitter Lists are like filters. You add people you follow (and you can add people you don’t follow too – more on that in a bit) and when you only want to see their Tweets, you simply choose the relevant list and all the Twitter noise from everyone else is immediately filtered out, just leaving you with updates from people on your lists.

For example, I have a F1 List so when I want to catch up on the latest Formula One news, I go to my F1 list and all I see are Tweets from the people that I have added to that List, all of whom are involved in F1 in one way or another.

Types of Lists

There are two types of lists, public and private. A Public List is one that all Twitter uses can see and a Private List can only be accessed by yourself. The types of lists that you could have include.

If these were my lists, then I’d set the business-related ones to “Private” so that my competitors can’t easily see who my clients are etc.

Now, when I want to interact with my clients to see what they’ve said, and to add my own thoughts/comments all I have to do is click on the relevant list and the rest of the Twittersphere goes away.

Making your First Twitter List

Click on the “More” link on the LH side of your Twitter Page (Desktop/Laptop) and this opens a new menu. Simply click “Lists” to get into your Twitter Lists.

If you don’t have any Lists, or want to start a new one, click this icon at the top of your screen, give your new List a name, add a description if you want to and you’re good to go. There’s a final option here, “Make Private” this means that only you will be able to see the List and the accounts that you have added, unlike a regular List which is visible to all Twitter users.

If you are using your phone, all you have to do is click on your Avatar or personal picture at the top of your profile to open a similar menu, and “Lists” is right there.

Once you have given your List a name (and a Description should you wish) then just click “Next” and Twitter will show you a box which will enable you to add people to your list.

Conduct a search and when you come across someone you want to add just click on “Add” and that account will be added to your list.

Adding People to your List from your newsfeeds

When you are reading Tweets and come across someone that you’d like to add to one of your Lists, all you need to do is click on the three dots menu that’s at the top right of every individual Tweet (on desktops/laptops AND mobiles) and use the “Add or Remove from Lists” option. If you have more than one list, you’ll be asked to choose which List or Lists you want them added too.

How do I see what people on my lists are sharing?

All you have to do is head back to the menu on the LH side of your Twitter news feed, click “More” and then” Lists” or, on your Phone, access the menu that you get from clicking on your image/avatar and select “Lists”. You’ll be presented with all of your lists, and you just click the list you want to see.

See, it’s easy and a really useful way to manage your Twitter followers.

Advanced List Use

When you follow someone, they receive a notification that you have followed them and so they might follow you back, but they might be a competitor and you don’t want them to know you are Following them. So, don’t follow them, just add them to a List, and make it Private.

Look at other Twitter users Lists.

If you look at someone’s profile, you’ll be able to see how many Lists they have simply by clicking the 3-dot menu by the “Notification” bell icon.

Click on “Lists” and you’ll see their Lists and who they have added to their Lists.

If you see a List you like the look of, just click on “Follow” and this third party List will be added to your Lists and you can access it in the same way that you access any of your Lists

What’s Next

Go away, set up some lists for yourself, add some people and have a bit of a play to get the hang of the way they work. You can thank me for saving you lots of time later.

Joking aside, if you do need any help with Twitter, Social or SEO just give me a call on 01793 238020 or 07966 547146 email andy@enterprise-oms.co.uk or share your question with me on Twitter or LinkedIn and I’ll be delighted to assist.

Broadcasting from your cave

Posted on September 9, 2022 by Andy Poulton

I recently participated in a virtual networking session. There were more than 40 people attending and we were broken out in to virtual rooms to give us an opportunity to meet as many different people as possible. After going around the room making our introductions a variety of interesting conversations took place before being called back in to the virtual lobby and being put in to a different room with different people

Over all, the experience was really great, fun too. I met some interesting people, learned quite a bit and found the 90 minutes to be a great investment.

However, I was surprised by the number of people who really sounded as though they were joining from a cave, even if their backdrops showed something different, offices, kitchens, lounges, home offices and blurred back-grounds.

The poor audio quality really distracted me from their introduction and contributions. This might just be me – I do have an interest in audio quality after all. From quality music playback (Hi Fi) to sound quality at gigs, both from the audience and as a band member.

And, after all, it does seem that audio is important, the BBC, ITN, Sky News et all seem to think so too – they know that poor quality audio distracts from the message.

So why do people settle for poor quality. I suspect there are a couple of main reasons, the main one being that they don’t know what they sound like. It could be that they are not concerned what they sound like or they simply don’t know how to over come it.

Most of the problems are with laptops and people using the built-in microphone. When we talk in to it, the microphone picks up the direct sound. But it also picks up all of the echoes (reverberation – aka reverb) from the hard surfaces in the room, walls, windows, doors and hard floors. These reverberations hit the microphone fractionally after the main sound and continue to hit the microphone as echoes from different hard surfaces that are farther away. They also hit the other hard surfaces and are reflected (again) back in to the mic. Which is why people sound like they are in a cave.

But why don’t they hear it themselves? Because our brains are really clever at filtering out this reverberation and only picking up on our own voice – which is why people don’t hear what their own room sounds like.

The expensive solution is to muffle all the hard surfaces with sound absorbent panels. If you are Zooming from your lounge, your kitchen or a spare bedroom you might not want to go for “Recording Studio” chic which makes the alternative far more practical can cost effective.

You need an higher quality external microphone that you can plug in to your laptop or desktop and place closer to your mouth, either on a boom stand or desk mount.

This is where it gets challenging because there are hundreds, thousands of microphones to choose from – so where should you start.

First off, if you only want it to improve the quality of your Zoom, Teams call etc then you can look at the lower end of microphones and go for a USB device that can plug straight in to your computer.

If you are thinking about making some videos, or recording a podcast you’ll want something better. If you are still looking to only record one voice then a decent USB microphone will still suffice but if you want to record two or more people then you’ll want a microphone each – for the best quality. You can still use USB microphones but you will need a device to enable to connect both of them to your computer. Alternatively you can invest in a small, desktop, mixer – this is really territory for my forthcoming “How to Podcast” eBook but I touch on the subject below.

USB Microphone Option 1 -Tie Clip / Lavalier Microphones

This image has an empty alt attribute; its file name is Lavalier-Microphone.jpg — MOVO Lavalier Microphone is just £22.95 at the time of writing

As used by news broadcasters the world over. A lavalier microphone discretely clips to an item of clothing and can do a great job of improving sound quality

This Movo M1 is a great example, and it’s only £22.95 on Amazon at the time of writing. It’s genuinely “Plug and Play” so all you have to do is plug it in and select it as the microphone you want to use when making Zoom/Teams etc video calls.

With a 6m cable it doesn’t matter how far you are away from your computer, either

As well as the mic you get a clip to enable you to attach it to your tie (hence the name “tie clip microphone” but you can clip it to lapels, shirts and blouses too), and 2 foam windshields to help minimise wind (and breathing) noises.

Yes, you can buy cheaper but I wouldn’t recommend it.

USB Microphone Option 2 – Dynamic Microphone

A dynamic microphone is typically what you’ll see used on stage, by singers, at concerts. They are robust and offer great quality. A step up from an inexpensive Lavalier. There are hundreds to choose from, from well established brands – such as Shure, AKG and Audio Technica – which guarantee great quality – to a myriad of no-name Chinese brands which have no track record and which I wouldn’t trust.

This image has an empty alt attribute; its file name is Audio-Technica-ATR2100-USB-dynamic-microphone.jpg — Audio Technica ATR2100 – USB

This is why I am recommending this Audio Technica ATR2100 – USB which is £59.30 on Amazon, at the time of writing.

It’s actually a bit of a bargain because not only does it have a USB connection but it includes a socket for headphone monitoring, and a headphone volume control. If you make the next step and start having guests and you start using a mixer and multiple mics you can also plug this in to your mixing desk using the built in, professional standard, XLR connector.

Helpfully, for desktop recording it also comes with a desktop stand and three cables. USB C to USB C (so you might be able to use it on your Android phone), USB C to USB A to connect to your computer AND an XLR cable to connect to your mixing desk,

USB Microphone Option 3 – Condenser Microphone

This image has an empty alt attribute; its file name is Marantz-Pro-MPM-1000U-condenser-microphone.png — Marantz Pro MPM1000U

Condenser microphones (also called capacitor microphones) are the high quality microphones of the recording world. They can offer the best recording quality of all the microphone types so if you are really serious about recording quality then a condenser microphone is the one to go for, and yes, you can pay £thousands. But you don’t have too.

My current microphone that I have connected to my main PC, which I use for Zoom/Teams calls, and which I used for recording my first 150 or so podcasts is this Marantz Pro MPM1000U. Again, it’s a USB microphone, so it’s plug and play. At the time of writing, it’s £49.99 but I have seen it reduced to around £35.00 on many occasions. Sound quality is first rate and reliably has been superb.

This image has an empty alt attribute; its file name is Microphone-stand.png — Neewer Microphone Stand

It comes with the all essential USB cable but to keep the cost down, it doesn’t ship with a desktop stand so you should factor in £20 or so for one, this Neewer is £16.49 at the time of writing. And you do need a stand because if you try to hand-hold the mic every time you change the way you hold the microphone the sound will be carried across to your call.

Microphone Accessories you might find useful.

This image has an empty alt attribute; its file name is Boom-arm-microphone-stand.png — Neewer Boom Arm Microphone stand

In my little Podcast recording studio I have a small mixing desk, so I can use two or more microphones, boom arms for my mics – so they can be pushed up out of the way when not in use and pop filters.

Pop filters help reduce the plosive consonants, those that are made when words start with a P, B, T, D, K and G. They all produce a puff of air. You probably won’t notice them but your microphone will and they can totally overwhelm your recordings.

This image has an empty alt attribute; its file name is plosive-filter.png — Plosive, or Pop Filter

I use a small mixer too. It extends the range of microphones you can use (and the number too) and can also add tone controls, adding (or removing) bass, treble and sometimes middle frequencies add sound effects, such as reverb, echo etc.

Again, there’s a myriad of mixers to choose from. In fact it’s a potentially confusing and complicated market if you are new to it. I prefer well established European and US brands for their proven track records and ability to get repaired should they break down. My current mixer is a Studiomaster, but I’d be more than happy with the Behringer you can see on the right if I were starting out.

This image has an empty alt attribute; its file name is Behringer-ZENYX-Q802USB-Mixer.jpg — Behringer XENYX Q802USB Mixer

I use my mixer with a selection of microphones, a non-USB Marantz MPM1000 condenser, my new Shure dynamic microphone, my old (and trusty) Shure SM58 – as seen on stage used by the majority of artists – and a couple of other microphones, two boom arms and two pop filters.

And on the mixer front, you won’t find one that will take USB microphones and if you choose to make a different choice, remember to look for one with USB outputs to make it easier to connect to your computer.

If you need help with your audio recording, or Podcasting, you can always get in touch. Email andy@enterprise-oms.co.uk, phone me on 01793 238020, call (or SMS) 07966 547146 or hunt me down on my Socials, LinkedIn and Twitter, and I’ll be only too happy to help.

Help! I’ve got an invisible website, what should I do?

Posted on July 29, 2022 by Andy Poulton

1/ Panic?

2/ Wait and Hope?

3/ Start Again?

4/ Call an expert?

You’ve had a website for years, you’ve just updated your website or you’ve just launched your website and are worried that your website is invisible and your customers won’t be able to find it. What can you do, what should you do and what must you do?

Don’t panic, this simple guide will take you through the steps you must take to ensure that Google can find your website in the online jungle, how to make your site visible in Google search and even point the way to creating a website that actually works, rather than just look good. And if all else fails, or you want to shortcut the process – just get in touch and I’ll step in and help out.

How does Google find your site?

A robot, but not a search engine robot — Not a Search Engine Robot

Let’s start with Google Search – used by over 90% of people who use a search engine, and that’s around 80% of web users so that’s a lot of people. Google uses software called Robots to scour websites. They send these Robots out on the World Wide Web to find as many websites as possible. They do this by following the links between websites, the Robots look at all of the pages they can find and take all of the information back to the massive Google database of websites, Google calls this database their “Index”.

If you don’t have any links (Backlinks) to your website there is a very real danger that Google will miss your site so you need to install the free Google Analytics website performance tool and sign up to the free Google Search Console. This brings your site to the attention of Google and guarantees a visit from the Robots. However, this does not guarantee that your site will feature in the search results – it needs quality, non-spammy content for that and even this does not guarantee a place ion the top pages. You need SEO for that

How does Google rate your site?

The Google Logo

Google wants to understand the purpose of every singe page of your website. To do this, it needs to be able to visit every page. This requires good navigation links on your site AND, if you have a large site, the use of an XML Sitemap so that Google, and all the other search engines, can find all of your pages.

Then, once your pages are in the Index it’s ready to be found. When somebody searches for the services you provide or the products you sell, Google checks its Index for all the words that have been entered in the search box. It very quickly finds all of the pages in the Google Index and applies an algorithm to those results. The algorithm is a set of mathematical tools, instructions and filters that measures every page of each website by looking at more than 200 different signs and signals and the results that most closely match the search terms appear at the top of the Search Results Pages (Page 1) and the poorer the match, the farther down the results the sites appear. And remember only about 50% of search users EVER make it to Page 2 whilst just 10% make it to P3 and beyond. Making P3 a great place to bury bad news.

How do you make your website more visible

First off, make sure your website is fast (if it’s slow people won’t stay so it doesn’t matter how great, or naff, your site is you’ve already hampered your business). Then ensure that it’s full of great relevant content with positive calls to action. Your website MUST be for your site visitors and clients and “created to help users” – that’s directly from Google. This means that each page must be user centred and designed to –

share information about a topic
share personal or social information
share pictures, videos or other forms of media
express an opinion or point of view
entertain
sell products or services
allow users to post questions for other users to answer
allow users to share files or download software
provide something of similar quality

Google Analytics Logo

Next up is to install the free Google Analytics tracking software that will help you understand how well your website is performing with your customers. Then authenticate with the Google Search Console, another free tool from Google that will give an insight into what Google thinks of your website.

By doing this, you bring your website to the attention of Google which means they know where to send their Robots to Spider your website and take everything back in to the Google Index.

Now it’s time to build your Google My Business (GMB) profile to help Google understand your NAP, that’s your Name, Address & Phone Number. Once you’ve completed your GMB profile you should register with a number of key web based directory websites.

In the meantime you should be adding fresh, new, relevant and search engine optimised content. That’s because people love new stuff, and so does Google – it informs Google that your website is active and your business is still trading. It also demonstrates your EAT to Google, that’s your Expertise, Authoritativeness, and Trustworthiness. If you are in the financial sector you need to be concerned with Google’s YMYL – Your Money or Your Life.

YMYL content is content that impacts on a reader’s happiness, health, safety or financial stability which, if presented incorrectly, might have a direct, negative, impact on people’s lives

Writing something new about once a month should do it – keep your eyes open for my forthcoming post that’ll be all about writing great, search optimised, content for your website and if you need any help with your content, your SEO or anything else to do with your digital marketing, you know to do.

A big Thumbs Up for Social Media — Social Likes

And not forgetting your Social Media. Every time you create new content don’t forget to share it on your Socials. That helps spread the word and the right posts, of the right content, will attract visits to your website. Google Analytics will show you which platforms are delivering the best traffic. As well as your Socials, don’t forget email and video marketing as well as podcasts.

And if you don’t have the time or need professional help, I am just a call or an email away.

Call me on 01793 238020 or 07966 547146, drop me a line, andy@enterprise-oms.co.uk or book a free 40 minute consultancy session for an informal, free chat about your issues and how I may be able to help.

The 7Ps that make a great marketing strategy

Posted on April 12, 2021 by Andy Poulton

Back in the early 80s, when I was undertaking quite a bit of management training I became familiar with 7Ps. Proper Preparation & Planning Prevents Pretty Poor Performance*.

When I moved from IT Support Engineer and Consultant in to Internet Marketing I learned about a different 7Ps, the 7Ps of Marketing:

Product/Service
Price
Place
People
Process
Physical Evidence
Promotion

Sometimes, when I introduce myself as a marketing professional, some conclude that I work with “advertising”. As you’ll see as you read on, you’ll see that advertising is just one part of marketing communications, which is one of the 7 Ps of marketing.

I’ve touched really briefly on the various elements of the marketing mix – but please get in touch if I can help you work through anything in particular, email andy@enterprise-oms.co.uk or give me a call on 01793 238020.

This is just a snapshot of the breakdown of marketing. But it is good to sit back from your business and challenge yourself with some of these questions.

Product/Service:

Is there a market for what you do? How do you know?
Why should people buy what you offer at all and why should they buy from you?
What makes you different from your competition?
Who is your competition – when did you last do a competitive SWOT?
What are the overall growth trends in your sector?
What is your sales pattern? What area of your sales is strongest and why and can you harness this strength elsewhere?
And what area is weakest? What are you doing about it?
How well do you treat your customers?
Which profitable customers can you win from whom? Who? How? Why? Where? When?

Price

Have you built value into your pricing?
Are you competitive?
Is your cost enough for you to work with profit?
How do you set your price?
Will you discount?
How will you avoid being always known for discounting?
What do your competitors do?
Keep It simple

Place

How easy/convenient is it for your customers to buy from you?
Where and how are you currently selling your products and services?
What are the opportunities to extend these?

If you are selling a service on the web, are you supporting with testimonials and case studies?

People

Are your people one of your main strengths of your business?
Or are you the bottle neck in your company? Are you better than everyone else and does everything have to come through you first?
What type of leader are you?
What is the path for your team to voice their concerns other than coming through you?
Are your people your best ambassadors or are they whinging about you/the business as soon as they are out of the door?
Are they as well trained as they can possibly be?
Did you involve your team when you last undertook a company SWOT (strengths, weaknesses, opportunities and threats) –really powerful.

Process

One of the vital Ps but often overlooked and often designed for the company’s benefit rather than the customer’s. Ask yourself:

Can your team deliver a consistent level of service to all customers and at all times?
Customer retention is critical.. how failsafe is your process to ensure you don’t lose any?
How effective is your sales process?
What processes have you in place for telephone answering/billing/communication with your clients/recommendations/operations/

Physical Evidence (Brand)

Your brand is defined as

Signs by which you are known and remembered
A bundle of explicit/implicit promises
A reflection of personality
A statement of position.

Have you thought about/discussed what does your company stand for? What’s its personality and philosophy? What’s your one key brand promise to your customers?

Your brand is so much more than your logo. Think about a new visitor’s journey to your web site – does this reflect the look and feel of any communication they have had from you hitherto? Will they recognise this as being part of the same business? Have you had your website made mobile friendly? Really important.

A few hours spent on this are far from fluffy nonsense.

Promotion (Communication)

Just a few from the hundreds of options

Off line
- Face to face
- Word of Mouth referral
- Networking
- Telesales as part of a process
- PR
- Exhibitions and events
- Direct marketing and sales letters with appropriate follow up driving to the web
- Postcards
- Events and seminars
- Advertising but think carefully before you embark here. One off random ads are a waste of time and money! Is it the right target market? Don’t be dazzled by offers…

On line

Website and how are you pushing your web? Does your copy talk about ‘you’, ie the reader? Are you making regular blog posts and updates? Have you considered more SEO, more PPC, back links, etc
Online videos on YouTube – how to/ about/testimonials – so many options.
Social media – which platforms should you invest time in?
Facebook, LinkedIn, Twitter, Pinterest advertising.
Email news and updates

So then, back to the management version:
Just think how powerful your marketing strategy will be when you combine the planning from my original 7Ps with the focus provided by the 7Ps of marketing.

Combining your marketing knowledge to create a good strategy/plan using the 7Ps of Marketing coupled with the the 7Ps of Management managing implementation will surely lead to improved business performance.

But there are few quick wins when it comes to marketing, the more you work at it, the better it becomes. So, remember to take time away from working IN your business, (doing the business stuff) to work ON your business, doing the stuff that makes your business better. Set aside time on a weekly basis – little and often on a regular basis.

Remember though, I’m an Internet Marketing specialist although I’ll be more than happy to talk over other elements of your marketing activities and help where I can, Digital Marketing is where my skill set lies. If you have any questions, call me on 01793 238020, email andy@enterprise-oms.co.uk or just search Chief SEO Officer

*Oh, and of course we didn’t learn “pretty poor performance” we used a far more pithy term than “pretty”

New Year – New Security Resolution

Posted on January 1, 2020 by Andy Poulton

In December last year Tamara Ecclestone’s London home was burgled and jewellery worth £50m was stolen.

Leaving aside the fact that this is a phenomenal sum of money to have invested in jewellery only to leave it “lying around” there are many rumours as to the particular timing of the heist.

Just a few hours before the robbery took place, Tamara and her husband shared a picture on Instagram of them boarding a private jet.

As a billionairess it’s no doubt that people of a dubious background will have been watching her social media updates hoping for just such an opportunity. They will have lists of targets, important addresses and social media accounts and probably even have plans in place, ready for execution as soon as an opportunity presents itself.

So, think about the pictures you post to Social Media. What do they give away? All those photos of you sunning yourself on a beach somewhere warm and exotic tells near do wells that you are not at home. Photos of road trips tell people that you are not at home, or in your business.

You even need to make sure that there’s nothing in the background of the picture that can be zoomed in to that might give away something you’d rather kept private. An innocent looking photo taken outside of your house could, if zoomed in, give away your house number whilst previous, or subsequent pictures could give away your street name – for example.

If you are going away, and you are an important cog in your business, it could encourage scammers to target employees with fake emails requesting money transfers, payment of fake bills and invoices etc.

So why not make 2020 the year you strengthen your security fortifications. Make a start with passwords and email.

Conduct a password audit of everything AND everybody involved in your business.
Enforce the use of strong passwords and encourage the use of password managers
Make sure that you have a strong email policy in place.
Educate yourself and your employees on the tricks used by scammers-
- how to check whether a link in an email takes the clicker to a safe site or not
  Hint – hover your cursor over the link to see the full web address
- Ensure that the email comes from a trusted address. Is it from mycompany.co.uk or mycompany.co or myc0mpany.co.uk for example?
  hint – hover your cursor over the address or just hit “reply”
- Are there any obvious spelling or grammatical errors?
- Would you be expecting an email from this particular source?
- Does the email express an urgent response?

Don’t forget that people new to your organisation should also receive the same level of training. Always remember that “if it feels to good to be true” then it probably is

And if you are still unsure, look up the phone number for the company that you think the email is from and give them a call – don’t rely on the phone number that’s displayed within the potential scam email.

Watch out for more emails looking at security issues and if you have any concerns, please don’t hesitate to get in touch for an informal chat by email (andy@enterprise-oms.co.uk) by phone (01793 238020) or ask me on Social Media – Linkedin or Twitter and I’ll be only too happy to talk.

Thanks for reading and I hope you have a great, and secure 2020.

Social Media – then and Now

Posted on December 6, 2013 by Andy Poulton

I joined LinkedIn in 2005 when it had fewer than 1m members and really started paying attention to Social Media, from a business perspective, in 2008. It all started quite slowly, and then, like a snowball rolling down a hill, gathered speed and increased size and penetration at an increasingly rapid rate.

Earlier this week I came across some stats that compared Social media in 2010 to the state of play today and it makes for really interesting reading.

Twitter 2010

75m user accounts, …of which only around 15m were active users
27m Tweets per day [average]

Twitter 2013

883m user accounts and 232m monthly active users.
500m Tweets per day [average]

LinkedIn 2010

50m members worldwide.

LinkedIn 2013

259m members after increasing its user base by 40% in a year.

Facebook 2010

350m monthly active users.
50% of active users logged into Facebook each day, 175m per day
65m users accessed Facebook through mobile devices.
3.5Bn pieces of content shared each week

Facebook 2013

1.19bn monthly active users.
61% of users log on every day, that’s 727m active daily users
874m monthly active mobile users
33.25bn pieces of content links, news, blogs, etc.) shared every week.

Wikipedia 2010

14m articles and 85,000 contributors.

Wikipedia 2013

30m articles in 287 languages and 125,900 active registered users.

So what does this mean to the typical small business?

Simply that Social Media of all forms is here to stay and if you haven’t incorporated Social Media activity in to your marketing plan you really need to because you’ll probably find that your competition are there ahead of you!

Just make sure that you know which of the Social Media sites that you should be using Â -ask your existing customers which ones they use and use this as your guide – you could always conduct a simple survey using www.surveymonkey.com

If you are unsure how to proceed, or want some help making your Social Media activity more focused and effective then please get in touch and we’ll explore the way ahead. Call me on 01793 238020 or drop an email to andy@enterprise-oms.co.uk